We have panel of over 15 brokers that are experienced in specific niche areas of the mortgage market.
All our brokers live and work in the North East area and are therefore familiar with the local property market values and characteristics.
Our core management team includes experienced brokers that boast their own wide and varied experience of the property industry.
Mortgages last year
Years in property industry
Hi I'm Michael Donnelly head of client experience.
The Mortgage Hero has two main goals which are our focus and guide everything I do.
1. Improve client outcomes
2. Improve client experience
Central to this is our philosophy of only assigning a broker to your case that has the required experience of similar cases. Mortgages can be complex and the qualifications alone are not enough to guarantee a client will have a positive experience and achieve the desired outcome.